Posted: 07-Oct-25
Location: Dover, Delaware
Type: Full Time
Categories:
Preferred Education:
As a Customer Service Representative, you will be the first point of contact for customers seeking assistance with products or services. Your main responsibility will be to address customer inquiries, resolve complaints, and provide information in a professional and courteous manner. You will communicate with customers via phone, email, and chat, ensuring that their needs are met efficiently and effectively. Additionally, you will maintain accurate records of customer interactions and transactions, as well as handle customer accounts and process orders. To excel in this role, you must have excellent communication skills, a strong customer focus, and the ability to multitask in a fast-paced environment.
Our ideal candidate will have a positive attitude, problem-solving skills, and the willingness to go the extra mile to ensure customer satisfaction. Previous experience in customer service or a related field is preferred, but we also welcome individuals who are eager to learn and grow in a dynamic team environment. Training will be provided to help you become familiar with our products and services, as well as our company policies and procedures. This is a rewarding opportunity to make a difference in customers' lives and build strong relationships within our community.
- Excellent communication skills
- Strong customer focus
- Ability to multitask
- Positive attitude
- Problem-solving skills
- Willingness to learn and grow
- Previous experience in customer service preferred