We are seeking a dedicated and experienced Customer Support Team Lead to join our dynamic team. As the Customer Support Team Lead, you will be responsible for overseeing a team of customer support representatives, ensuring exceptional customer service delivery, and resolving escalated customer issues. This role involves supervising the day-to-day operations of the customer support team, providing guidance and support to team members, and collaborating with other departments to streamline processes and improve customer experience. The ideal candidate will have a solid background in customer support with proven leadership skills. You should have excellent communication abilities, problem-solving skills, and the ability to remain calm under pressure. Experience in handling complex c